Frequently Asked Questions
Short answers for procurement teams. For product-specific questions, message us on WhatsApp or submit an RFQ.
Can you arrange third-party inspection?
Yes, on request.
Do you hold stock in the UAE?
No. Supply is import booking and shipment based.
Do you offer FSC or PEFC?
FSC or PEFC is available on request for select products and mills.
Do you support E0 or E1?
E0 or E1 documentation can be arranged on request for select products where applicable. Always confirm per product and mill.
How do we start?
Send specifications on WhatsApp for a quick check or submit the RFQ form for a detailed quote.
What documents do we receive?
Standard: commercial invoice, packing list, certificate of origin (COO), bill of lading. Technical documents and test reports are available on request where applicable.
What information do you need to quote?
Product, thickness, size, grade or finish, quantity (sheets or CBM or containers), destination port or country, and any required documents or tests.
What is the usual MOQ?
Minimum MOQ is one container.
What lead times should we expect?
Typical import timelines are 50 to 70 days from confirmed booking to arrival, depending on production slots and sailing schedules. Timeline is confirmed per booking and destination.
Where do you ship?
Typical destinations include UAE and international markets. Share your destination in the RFQ for confirmation.
Which shipping terms do you support?
Shipping terms are confirmed per booking. Share your target Incoterms in the RFQ so we can quote correctly.
Ready to confirm pricing or availability?
Submit your specifications via WhatsApp for availability checks or an RFQ for formal pricing. We prioritize speed and documentation accuracy.